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Certified Data Centre Technician Professional (CDCTP) Full Program (CDCTP)

Course Description Schedule Course Outline

Detailed Course Outline

Core Unit Data Centre Fundamentals

  • What is a data centre?
  • Understanding the basic design requirements
  • Building considerations
  • Availability and resilience measures and practices
  • Data Centre capacity planning

The Physical Infrastructure

  • Physical infrastructure components
  • Servers, software & services
  • Storage infrastructure
  • IT security
  • Physical security & access control
  • Power infrastructure
  • Cooling infrastructure
  • Overview of different cooling system technologies
  • Supplemental cooling options
  • Chilled water system

Working in the Data Centre

  • Bridging the gap between IT & facilities
  • Operational processes and procedures
  • Data Centre monitoring
  • Capacity management
  • Asset management
  • Management tools, administration
  • Environmental health & safety
  • Equipment configuration
  • Change management
  • Energy efficiency
  • Life safety systems
  • Business continuity/disaster recovery

Data Centre Maintenance

  • Why do maintenance
  • Preventative maintenance
  • Predictive maintenance
  • Reliability centred maintenance
  • Condition-based maintenance
  • Power system maintenance
  • Generator preventive maintenance
  • Cooling system maintenance
  • Chiller preventive maintenance
  • Cooling tower water treatment
  • Fire protection system maintenance
  • Control and monitoring system maintenance
  • Data Centre cleaning

Professional Unit

Advanced Power

  • Power infrastructure
  • Service entry switchgear
  • Transfer switch
  • Emergency power source
  • Uninterruptible Power Supply System (UPS)
  • UPS batteries
  • Power distribution in the Data Centre
  • Back-up power infrastructures

Advanced Cooling

  • Data Centre cooling infrastructure systems
  • Cooling architectures
  • Air cooling
  • Economiser modes
  • Liquid cooling
  • Chilled water plant
  • Cooling towers
  • HVAC efficiency and Power Usage Effectiveness (PUE) relationship

Compliance and Standards

  • Legislation – data related
  • Legislation – non data related
  • Standards – data related
  • Standards – non data related
  • Codes of conduct
  • Business continuity/disaster recovery

Audit Principles

  • Audit process
  • Types of Data Centre audits
  • Impact of operational procedures
  • The scope of the measuring & monitoring
  • Measurement methods
  • Metrics
  • Best practices

There are a number of group and individual case studies throughout this program

 

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