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Certified Data Centre Management Professional (CDCMP) - Professional Unit (CDCMPP)

Course Description Schedule Course Outline

Detailed Course Outline

Professional Unit

Purpose

  • The Data Centre Stack
  • The key constraints
  • System availability
  • Efficiency metrics
  • Managing initial design principles

Management of Processes

  • Introduction to ITIL
  • DCO & FM Framework
  • Key Performance Indicators
  • RACI Matrices

Management of People

  • Appreciation of different skill-sets
  • Creating a multi-disciplinary team
  • Constructing a Data Centre team

Management of Plant

  • Management of plant overview
  • Power management
  • IT environment management
  • Cooling management

Energy Efficiency

  • Efficiency demands
  • Efficiency measures

Management of Services

  • Management of SLAs
  • Data Centre Service Management
  • Activity planning

Business Strategy

  • Data Centre strategic context
  • Drivers for the business & IT strategies
  • The impact on the Data Centre

IT Strategy

  • The link between business and Data Centres
  • IT strategy framework
  • Portfolio management
  • Execution plan

Data Centre Supporting Strategies

  • Strategic planning Techniques
  • Supporting strategy examples
  • Power continuity
  • Cooling continuity
  • Finance
  • Fire safety
  • Security & access control
  • Business continuity / Disaster Recover
  • Cleaning

Legislation & Regulations

  • Data Protection
  • Computer misuse
  • Freedom of Information Act
  • Electricity Regulations
  • Electricity at Work, National Electrical Code
  • Building and Regulations
  • Health & Safety
  • Carbon Reduction (CRC/CCA)

Codes of Practice

  • EU Code of Conduct
  • DoE DCEP
  • Green Grid Maturity Model

Standards & Accreditations

  • Standards
  • Accreditations
  • Uptime Institute
  • CEEDA
  • BREEAM & LEED
  • ISO 50001 & 14001

The Audit Process

  • What is an audit
  • What should be audited
  • Audit outcomes

Physical Audit

  • Audit guidance
  • Site specific activities
  • Commissioning
  • Functional testing
  • Trend analysis
  • Recommended Practices

Performance Audits

  • Metrics
  • Modelling
  • Bin analysis

Environmental Audits

  • The need to measure & monitor
  • Site specific monitoring
  • Energy use and monitoring

Asset Management

  • Areas of Asset Management
  • Asset Management Lifecycle
  • Asset Management tools
 

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