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CompTIA Network+ Certification Support Skills (AG520)

Course Description Schedule Course Outline

Detailed Course Outline

Module 1 / Topologies and Infrastructure

  • Topologies and the OSI Model
  • Key Features of Networks
  • Clients and Servers
  • Network Topologies
  • The OSI Model
  • Physical Layer
  • Data Link Layer
  • Network Layer
  • Upper Layers
  • OSI Model Summary
  • Ethernet
  • Media Types and Modulation
  • Signaling
  • Media Access Control
  • Ethernet Frames
  • Legacy Ethernet Standards
  • Modern Ethernet Standards
  • MAC Addressing
  • Address Resolution Protocol (ARP)
  • Protocol Analyzers

Labs

  • Configuring a Network Adapter
  • Using Hyper-V
  • ARP and Packet Analysis
  • Hubs, Bridges, and Switche
  • Hubs and Bridges
  • Switches
  • Managing a Switch
  • Switch Interface Configuration
  • Virtual LANs (VLAN)
  • Spanning Tree Protocol (STP)
  • Power over Ethernet (PoE)
  • Infrastructure and Design
  • Network Infrastructure Implementations
  • Planning an Enterprise Campus Network
  • Planning a SOHO Network Installation
  • Planning an Industrial Control System
  • TCP/IP Protocol Suite

Module 2 / Addressing and Routing

  • Internet Protocol
  • Internet Protocol Basics
  • Subnet Masks
  • ipconfig / ifconfig
  • IP Routing Basics
  • ICMP and ping

Labs

  • IP Address Configuration
  • IPv4 Addressing
  • IP Addressing Schemes
  • Subnetting and Classless Addressing
  • Planning an IP Addressing Scheme
  • Public Internet Addressing
  • Multicast and IGMP

Labs

  • IP Addressing Schemes
  • DHCP and APIPA
  • Static versus Dynamic IP Addressing
  • Configuring DHCP

Labs

  • Configuring DHCP Clients and Servers

Labs

  • Configuring DHCP in Windows
  • Configuring DHCP in Linux
  • IPv6 Addressing
  • IPv6 Address Format
  • IPv6 Addressing Schemes
  • Configuring IPv6 Addresses
  • Migrating to IPv6

Labs

  • IPv6 Addressing
  • Routing
  • Routing Basics
  • Routing Algorithms and Metrics
  • Routing Protocols
  • Administrative Distance and Route Redistribution
  • IPv4 and IPv6 Internet Routing
  • High Availability Routing
  • Installing and Configuring Routers
  • Routing Troubleshooting Tools

Labs

  • Configuring Routing

Module 3 / Troubleshooting and Management

  • Transport Protocols
  • Transmission Control Protocol (TCP)
  • User Datagram Protocol (UDP)
  • TCP/IP Ports
  • netstat

Labs

  • TCP and Port Scanning
  • Name Resolution
  • Host Names and FQDNs
  • Domain Name System (DNS)
  • Configuring DNS Servers
  • nslookup and nbtstat

Labs

  • Name Resolution
  • Configuring DNS
  • Troubleshooting
  • Troubleshooting Procedures
  • Identifying the Problem
  • Establishing a Probable Cause
  • Establishing a Plan of Action
  • Troubleshooting Connectivity Issues
  • Troubleshooting Configuration Issues
  • Troubleshooting Internetworking
  • Troubleshooting Services
  • Applications and Services
  • TCP/IP Services
  • HTTP and HTTPS
  • FTP, TFTP, and SMB
  • Email (SMTP / POP / IMAP)
  • VoIP and VTC
  • Real-time Services Protocols
  • Quality of Service
  • Packet Shapers
  • Load Balancers
  • Multilayer Switches

Labs

  • Configuring Email Services
  • Management and Monitoring
  • Performance Monitoring
  • Network Monitoring Utilities
  • Logs
  • Analyzing Performance Metrics
  • Simple Network Management Protocol
  • Remote Administration Tools

Labs

  • Performance Testing and Monitoring
  • Monitoring and Management Tools
  • Cloud and Virtualization
  • Virtualization Technologies
  • Storage Area Networks
  • Cloud Computing

Module 4 / Installation

  • Network Sites
  • Wiring Distribution
  • Rack Systems
  • Safety and ESD
  • Power Management
  • HVAC (Heating, Ventilation, Air Conditioning)
  • Physical Security Controls
  • Fire Prevention and Suppression
  • Installing Cable
  • Twisted Pair Cable (UTP / STP / ScTP)
  • Twisted Pair Connectors
  • Wiring Tools and Techniques
  • Cable Testing and Troubleshooting
  • Other Copper Cable Types
  • Fiber Optic Cable and Connectors
  • Media Converters
  • Troubleshooting Fiber Cable Issues
  • Installing Wireless Networks
  • Wireless Standards (IEEE 802.11)
  • Wireless Network Topologies
  • Wireless Site Design
  • Site Surveys and Antenna Placement
  • Troubleshooting Wireless Links
  • WAN Technologies
  • WAN Basics
  • Telecommunications Networks
  • Modern Telecommunications Networks
  • Packet-switched WAN Services
  • Local Loop Services
  • Wireless WANs
  • Remote Access
  • Remote Access Services (RAS)
  • Virtual Private Networks (VPN)
  • PPTP and SSL VPNs
  • IP Security (IPsec)
  • Remote Access Servers
  • Installing Remote Access Links
  • Troubleshooting WAN Issues

Module 5 / Security

  • Vulnerabilities and Threats
  • Security Basics
  • Social Engineering
  • Network Reconnaissance
  • Wireless Security
  • Network Attack Strategies
  • Denial of Service
  • Security Appliances
  • Network Segmentation
  • Demilitarized Zones (DMZ)
  • Network Address Translation
  • Firewalls
  • Configuring a Firewall
  • Proxies and Gateways
  • Anti-malware Software
  • Intrusion Detection Systems (IDS)

Labs

  • Configuring Certificate Services, HTTPS, and FTPS
  • Configuring a NAT Firewall
  • Authentication
  • Authentication Technologies
  • Cryptographic Hash Functions
  • NTLM and Kerberos
  • RADIUS and TACACS+
  • PAP, CHAP, and EAP
  • Wi-Fi Authentication
  • Endpoint Security
  • Network Access Control
  • Mobile Device Management
  • Troubleshooting Authentication and ACLs

Labs

  • Authentication Methods and VPNs
  • Incident Response
  • Business Continuity Concepts
  • Disaster Recovery Planning
  • IT Contingency Planning
  • Training
  • Incident Response Procedures
  • Forensic Procedures
  • Collection of Evidence
  • Change and Configuration Management
  • Change and Configuration Management
  • Documentation
  • Procedures and Standards
  • Employee Policies
  • Patch Management
  • Backup Plans and Policies
 

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