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Cisco TelePresence Installation & Configuration Training Intermediate for UCM (TICTI-UCM)

Course Description Schedule Course Outline Lab Topology

Detailed Course Outline

Module 1: Initial Setup

At the end of the module a student will be able to:

  • Review SIP protocol
  • Review and configure times, regions, registration groups, device pools, global enterprise and service parameters including SIP domains for Cisco TelePresence solutions
Module 2: Endpoint Provisioning
  • Describe the types of phones and Cisco TelePresence devices that can be provisioned and register to Cisco UCM
  • Describe the provisioning and registration process and configuration used by Cisco UCM
Module 3: Cisco Jabber Configuration for On Premise

At the end of the module, you should be able to:

  • Describe the main features of a Cisco Jabber deployment
    • Describe the component parts of a Cisco Jabber for Windows or Mac implementation using Cisco Unified Communications Manager IM and Presence Service
    • On Premise using a Microsoft Active Directory database as a data sourceReview SIP trunks
    • Neighbor zones
    • Cisco TelePresence VCS registration
    • Cisco UCM registration and provisioning
  • Configure Cisco UCM and Cisco Unified Communications Manager IM and Presence Service Server for Jabber services
  • Describe the initial login process and possible log searches to confirm processes take place
  • Interpret Cisco Jabber logs to determine successful download of files from Cisco UCM and Unified Communications Manager IM and Presence Service login and SIP registration
Module 4: Jabber Configuration for WebEx deployment
  • Configure Cisco UCM for Jabber services
  • Describe the initial login process and possible log searches to confirm processes take place
  • Interpret Cisco Jabber logs to determine successful download of files from Cisco UCM, Cisco WebEx® login, and SIP registration
Module 5: Call Routing
  • Review of trunks and route groups, route lists and route patterns
  • Routing by domain
  • Intercluster lookup services
  • Dial plans for Cisco TelePresence solutions
  • Trunking to Cisco TelePresence VCS
Module 6: Bandwidth and Call Management
  • Review of partitions and calling search spaces and configuration for Cisco TelePresence solutions
  • Review of regions and locations, and other considerations for Cisco TelePresence solutions
Module 7: Troubleshootting
  • Cisco Unified Real-Time Monitoring Tool (RTMT)
  • Dialed Number Analyser
  • Reading logs
Module 8: Cisco TelePresence Conductor and Bridge Initial Installation and Setup
  • Describing features of Cisco TelePresence Conductor
  • Introducing Cisco TelePresence Conference bridges, models, and features
  • Describing the licensing models of the Cisco TelePresence MCU and Cisco TelePresence Server
  • Installing Cisco TelePresence Conductor
  • Installing and initial configuring of Cisco bridges
  • Installing the Cisco TelePresence MSE 8000 chassis and configuring the supervisor blade
  • Describing Cisco TelePresence Conductor key principles
Module 9: Cisco TelePresence Conductor Rendezvous Conference Configuration
  • Describing rendezvous conferencing call flow using the SIP Back-to-Back User Agent (B2BUA)
  • Configuring rendezvous conferencing by using the B2 BUA and Cisco UCM
  • Configuring autodialed participants in a B2BUA deployment
Module 10: Cisco TelePresence Conductor Ad Hoc Conference Configuration
  • Configuring ad hocspecial conferencing
 

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