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Collaboration Architecture Foundation (CAF)

Course Description Schedule Course Outline

Detailed Course Outline

Day 1 – Voice Call Control , Licensing and CUCM Lab

MODULE #1: Design and Deployment of Cisco Unified Communication Manager and IP phones

  • CUCM as IP telephony call processing and management platform
  • CUCM – new features in v.10 for Attendant Console
  • CUCM - new features in v.10 for LDAP integration
  • CUCM - new features in v.10 for Mobility
  • CUCM – Integration with IM/P
  • CUCM – Network based recording

MODULE #2: Design and Deployment CUCM Business Edition 6000

  • CUCM BE6k – Solution overview
  • CUCM BE6k – Hardware platforms
  • CUCM BE6k – Provisioning

MODULE #3: Cisco Unified Communication Manager Dial Plans

  • +E.164 Dial Plan Recap
  • Pattern Urgency
  • Urgent Priority
  • Translation Pattern CSS Inheritance
  • Inter-Digit Timeout Policies
  • Transformation Consistency on Trunks
  • Multiple Local Route Groups

MODULE #4: Cisco Unified Communication Manager and IP phones LAB

  • Lab 1: Performing General Administration
  • Lab 2: Configuring Cisco CallManager 9.0 Basic Settings
  • Lab 3: Performing Serviceability Administration
  • Lab 4. Backup and Restore CUCM
  • Lab 5: Configuring SCCP Endpoints in Cisco CallManager 9.0
  • Lab 6: Managing Endpoints
  • Lab 7: Configuring Voice Gateways
  • Lab 8: Configuring a Dial Plan
  • Lab 9: Configuring Regions, Locations based CAC

MODULE #5: Conferencing Design and Evolution

  • Selling Cisco TelePresence Multiparty solutions
  • Pervasive Conferencing Strategy
  • Conferencing updates January through October 2013
  • Roadmap

Day 2 – Applications and Clients , Presence IM Lab

MODULE #6: Design and Deployment of Collaboration Edge

  • EDGE: Solution Overview
  • EDGE: Deployment Considerations
  • EDGE: Expressway Setup
  • EDGE: Security Considerations
  • EDGE: UCM Requirements
  • EDGE: Platform Choices & Scale
  • Licensing & Migration

MODULE #7 : Design and Deploy Desktop & Mobile Clients with Mobility

  • Mobile Collaboration Overview
  • Unified CM 10.0 Mobility Features
  • Jabber Mobile and Secure Remote Attachment
  • Intelligent Proximity: BYOD and 3rd Party Mobile Device Enablement
  • Mobile Device Management and Cisco Mobile Collaboration Management Service
  • WebEx on Mobile Devices
  • Jabber for Windows 9.6
  • Jabber for Windows 9.7
  • Jabber for Mac 9.2
  • Jabber for iPhone 9.5
  • Jabber for Android 9.6

MODULE #8 : Cisco Jabber Guest

  • Use Cases and Industry Examples
  • Client Experiences
  • Ordering and Availability

Labs

  • Basic CSF/Jabber configuration (recap)
  • New Jabber 9.1 “end user” capabilities
  • Webex escalation from Jabber
  • IM/Presence nodes High availability
  • Extend and Connect

Designing Cisco IM and Presence

 

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