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Cisco Unified Communications Training

Troubleshooting Cisco Unified Communications Systems (TUC)


Who Should Attend

Channel Partner / Reseller
Customer
Employee


Cisco Career Certifications

This course is part of the following Certifications:
CCVP (Cisco Certified Voice Professional)


Prerequisites

Course prerequisites are as follows:
CCNA
CIPT 1 and 2
QoS
GWGK


Course Objectives

The professional will troubleshoot Unified Communications Systems / Solutions and components / products by identifying and isolating problems, recommending solutions, and implementing fixes.


Course Content

Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).
The course outline is as follows:
Troubleshooting Methodology
Analyzing and Isolating Problems
Common Unified Communications Problems Symptoms
Fixing Problems
Services, Resources and Tools for Troubleshooting


Dates Europe

To book a course, please click on the required city name.

United Kingdom
London / Rosebery Avenue   18.05.-22.05.09
 

Belgium
Brussels   15.12.-19.12.08
Brussels   16.02.-20.02.09
 
Brussels    13.04.-17.04.09

Denmark
Copenhagen   24.11.-28.11.08
Copenhagen   02.02.-06.02.09
Copenhagen   30.03.-03.04.09
 
Copenhagen    22.06.-26.06.09
Copenhagen    12.10.-16.10.09
Copenhagen    30.11.-04.12.09

France
Sophia Antipolis   24.11.-28.11.08
Valbonne   16.02.-20.02.09
 
Valbonne    20.04.-24.04.09

Germany
Duesseldorf   15.12.-19.12.08 [1]
Hamburg   19.01.-23.01.09
Frankfurt   02.02.-06.02.09
Berlin   16.02.-20.02.09
Munich   09.03.-13.03.09
Stuttgart   23.03.-27.03.09
Frankfurt   30.03.-03.04.09
Hamburg   20.04.-24.04.09
Duesseldorf   11.05.-15.05.09
Berlin   15.06.-19.06.09
Frankfurt   29.06.-03.07.09
 
Duesseldorf    13.07.-17.07.09
Munich    03.08.-07.08.09
Hamburg    31.08.-04.09.09
Munich    14.09.-18.09.09
Frankfurt    28.09.-02.10.09
Stuttgart    12.10.-16.10.09
Berlin    26.10.-30.10.09
Munich    16.11.-20.11.09
Hamburg    07.12.-11.12.09
Berlin    14.12.-18.12.09

Hungary
Budapest   08.12.-12.12.08 [1]
 

Netherlands
Utrecht   01.12.-05.12.08
 
Utrecht    19.01.-23.01.09

Sweden
Stockholm   09.03.-13.03.09
Stockholm   01.06.-05.06.09
 
Stockholm    26.10.-30.10.09

Switzerland
Zurich   23.03.-27.03.09
Zurich   17.08.-21.08.09
 
Zurich    12.10.-16.10.09
Zurich    23.11.-27.11.09

[1] english language

Dates Central and Eastern Europe

To book a course, please click on the required city name.

Poland
Warsaw   08.12.-12.12.08
 
Warsaw    15.06.-19.06.09 [1]

Turkey
Istanbul   01.12.-05.12.08
 

Slovenia
Ljubljana   11.05.-15.05.09
 

Bulgaria
Sofia   24.11.-28.11.08
 

[1] english language

Dates Americas

To book a course, please click on the required city name.

Brazil
Sao Paulo   08.12.-12.12.08
 

Chile
Santiago   24.11.-28.11.08
 

Mexico
Mexico City   01.12.-05.12.08
 

USA
New York City   08.12.-12.12.08
San Jose   15.12.-19.12.08
Tampa   18.12.-20.12.08
Chicago (Downtown)   12.01.-16.01.09
Raleigh-Durham   16.02.-20.02.09
San Jose   16.03.-20.03.09
Atlanta (GA)   30.03.-03.04.09
Chicago (Downtown)   06.04.-10.04.09
Dallas   20.04.-24.04.09
New York City   11.05.-15.05.09
Reston (VA)   18.05.-22.05.09
San Jose   08.06.-12.06.09
Raleigh-Durham   22.06.-26.06.09
Chicago (Downtown)   06.07.-10.07.09
Dallas   13.07.-17.07.09
 
Boston    20.07.-24.07.09
Reston (VA)    03.08.-07.08.09
Columbia (MD)    10.08.-14.08.09
San Jose    07.09.-11.09.09
Atlanta (GA)    21.09.-25.09.09
Chicago (Downtown)    05.10.-09.10.09
Dallas    12.10.-16.10.09
Raleigh-Durham    19.10.-23.10.09
Seattle    16.11.-20.11.09
Tampa    16.11.-20.11.09
Reston (VA)    30.11.-04.12.09
San Jose    07.12.-11.12.09
Boston    14.12.-18.12.09
Raleigh-Durham    14.12.-18.12.09

Venezuela
Caracas   08.12.-12.12.08
 


Dates Asia Pacific

To book a course, please click on the required city name.

Australia
Sydney   08.12.-12.12.08
Sydney   09.02.-13.02.09
Melbourne   20.04.-24.04.09
 
Sydney    10.08.-14.08.09
Melbourne    16.11.-20.11.09

Japan
Tokyo   15.12.-19.12.08
Tokyo   02.02.-06.02.09
 
Tokyo    23.03.-27.03.09






  Course-ID:   CI-TUC  

 
Price:

Germany:
2.750 EUR

Netherlands: 2.595 EUR

UK: 1.950 GBP

Middle East,
Dubai:

2.400 USD

Learning
Credits:

37 CLC

United States:
3.295 USD


  Duration:  5 Days  
 
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Who Should Attend

Prerequisites

Course Objectives

Course Content

Dates and booking




 

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