| • Features, functions and basic operation of Ethereal/Wireshark Analyzer
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| o Introduction and operation of Wireshark
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| o Live Capture and Live Capture settings
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| o Display options and basic interpretation
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| o Working with Display Filters and Capture Filters
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| o File Input and Output
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| • Advanced features of Wireshark Analyzer
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| o Preferences and user profiles
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| o Name resolution
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| o Packet Reassembly
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| o Expert Information
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| o Packet colorization
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| • Methodology and techniques of network analysis and troubleshooting
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| o What is packet analysis?
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| o Steps and techniques for analyzing traffic
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| o Analysing Switched Ethernet - Tapping into the network
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| o Capturing wireless network traffic
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| o Measuring network delay and response time
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| o Measuring network throughput and overhead
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| • Statistics and Baselining
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| o Terms and Overview
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| o Wireshark Statistics
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| o Application Profiles
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| • Analysing networks and applications
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| o "Is it the network or the application?" – Fault isolation
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| o Typical network related problems
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| o Application types and typical application related problems |