| Upon completion of this course, you should be able to:
|
 |
Identify new features and installation options for Cisco Unified Communications Manager 6.0
|
|
Configure dial plans to enable routing calls, accessing features, and controlling access
|
|
Explain gatekeeper functions, configure a gatekeeper-controlled intercluster trunk (ICT), and establish gatekeeper resiliency using Gatekeeper Update Protocol (GUP)
|
|
Describe advanced user features available in a Cisco Unified Communications Manager solution
|
|
Configure Survivable Remote Site Telephony (SRST) with both basic commands and Cisco Unified Communications Manager and monitor and troubleshoot its operation
|
|
Identify and use common Cisco Unified Communications Manager troubleshooting tools |
|
Chapter 1: Introduction
|
|
Chapter 2: Unified Communications Overview
|
|
Chapter 3: Installing, Upgrading, Backing Up, and Restoring Cisco CallManager
|
|
Chapter 4: Implementing Cisco CallManager Systemwide Functions
|
|
Chapter 5: Basic Phone Operations
|
|
Chapter 6: Gateways
|
|
Chapter 7: Trunks
|
|
Chapter 8: Dial Plans
|
|
Chapter 9: Implementing Gatekeepers
|
|
Chapter 10: Call Admission Control (CAC)
|
|
Chapter 11: Advanced User Features and Administration
|
|
Chapter 12: Configuring Media Resources
|
|
Chapter 13: Voicemail
|
|
Chapter 14: SRST
|
|
Chapter 15: Troubleshooting
|
|
Chapter 16: Course Summary
|
|
Appendix A: Lab Network Topology
|
|
Appendix B: Call Detail Records
|
|
Appendix C: Protocol Trace Examples
|
|
Appendix D: Presence Server
|
|
Appendix E: Configuring SIP Phones |
