| Before attending this course, students must:
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Be familiar with PC hardware and devices. For example, ability to look into device manager and look for unsupported devices.
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Have basic Windows and Active Directory knowledge. For example, domain user accounts, domain vs. local user accounts, user profiles, and group membership.
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Be able to map network file shares. For example, familiar with UNC paths, mapping local resources to server/share.
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Have experience installing applications from media (CD/DVD)
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Have experience working from a command window. For example, authoring and editing batch files
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Be able to burn or creating boot media. For example, ISO.
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Have experience configuring BIOS options. For example, boot order.
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Be familiar with reviewing support logs. Know that there is a chronology, sequential order, severity, etc..
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| In addition, it is recommended, but not required, that students have completed:
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5115A: Installing and Configuring the Windows Vista Operating System.
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5116A: Configuring Windows Vista Applications and Tools.
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5117A: Configuring Windows Vista Mobile Computing. |
| This two-day instructor-led course provides students with the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. The desktop support technicians can use this infrastructure to improve the support experience in the following scenarios:
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New installations
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Single computer migrations
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Single computer reinstallations
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| The course also provides guidance on how to install application packages on Windows Vista computers for support scenarios that require application updates or reinstalls.
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| Course Outlines
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| Module 1: Preparing to Apply Desktop Images
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| This module explains how to describe the necessary steps required to prepare a computer for Windows Vista image deployment.
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| Lessons
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Identifying the Support Scenarios
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Preparing the Target Computer
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Backing up the User State
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| Lab: Preparing to Apply Desktop Images
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Reviewing the User State profile and Completing the User State Checklist
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Running USMT to Back up a User State
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| Module 2: Supporting Computers with Desktop Images
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| This module explains how to apply a Windows Vista operating system image to a target computer.
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Obtaining the Desktop Image
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Verifying the Desktop Image Application
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| Lab: Applying Desktop Images
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Booting to the Windows Pre-Installation Environment
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Applying an Image from the Network
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Verifying Desktop Image Deployment
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Verifying Successful User State Backup
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| Module 3: Restoring and Validating User State
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| This module explains how to restore and validate user state on a newly deployed Windows Vista desktop image.
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| Lessons
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Restoring User State
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Verifying User State
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| Lab : Restoring and Verifying User State
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Running USMT to Restore a User State
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Verifying Successful User State Restore
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Identifying Areas That Require Additional Restoration
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| Module 4: Preparing to Install an Application Package
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| This module explains the steps required to prepare a Windows Vista computer for application installation.
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| Lessons
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Preparation Steps for Installing an Application Package
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Testing Application Packages
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| Lab : Preparing to Install an Application Package
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Predicting the Support Impacts of a New Application
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Determining User Requirements
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| Module 5: Creating and Deploying an Application Installation Package
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| This module explains how to create and deploy application installation packages to Windows Vista computers.
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| Lessons
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Application Package Deployment Methods
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Creating the Application Packages
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| Lab : Creating and Deploying an Application Installation Package
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Creating a Custom Deployment Package
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Performing a Pilot Deployment
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Evaluating the Results of a Pilot Deployment
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| Module 6: Troubleshooting Application Installations
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| This module explains how to troubleshoot issues that are affect application package installation.
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Application Installation Troubleshooting Techniques
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| Lab : Troubleshooting Application Installation
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Troubleshooting Deployed Application Settings
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Troubleshooting File Type Associations |
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