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News
Unified Communications (UC)
For years, companies have realized the benefits that carrying voice, data and video communications across a common, IP infrastructure can bring.
Unified communications solutions can save time and help control costs, while improving productivity and competitiveness:
In a Sage Research study, 86% of companies using unified communications reported that productivity benefits have grown.
More than 60% reported savings of three or more hours per week for each mobile worker.
Cisco Unified Communications products include telephony features such as call processing and voice mail, and expand to incorporate call centers, collaboration tools, unified messaging, presence information, and system management.
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Communications Manager courses
Cisco Unified Communications Manager (formerly Cisco CallManager) software provides the call-processing component of the Cisco Unified Communications system.
Advanced Services’ Deploying Cisco Unified Communications Manager 6 (CMBC6)
Advanced Services Cisco CallManager MCS 5.0 (CMBC5)
Implementing Cisco Unified CallManager Part 1 v5.0 (CIPT150)
Implementing Cisco Unified CallManager Part 2 v5.0 (CIPT250)
Cisco IP Telephony Part 1 v4.1 (CIPT1)
Cisco IP Telephony Part 2 v4.1 (CIPT2)
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Infrastructure
courses
Administering Cisco CallManager (ACCM)
Troubleshooting Cisco Unified Communications Systems (TUC)
Cisco Voice over IP (CVOICE)
Implementing Cisco Quality of Service (QOS)
Unified Contact Center Express and Unified IP IVR Deployment (UCCXD)
Cisco IP Contact Centre Product Boot Camp 7.0 (IPCCBOOT)
Advanced Services Cisco IPCC Enterprise PPDIOO Workshop (PPDIOO)
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Career Certifications - Voice
Professional Level
CCVP (Cisco Certified Voice Professional)
Expert Level
CCIE Advantage Voice Written Exam Boot Camp (CCIEVW)
CCIE Advantage Voice Lab Boot Camp (CCIEVL)
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